Loading routes in Sygic 14

They introduced a whole new layout. This is a short post to help you load routes in Sygic 14+.

Create a route

If you don’t know how to create a route on the computer, please follow this guide.

To repeat this is what you do:

  • Create a route in google maps
    sygic-create
  • Click ‘Share’, copy the link
  • Paste the link in ITN Converter (recent version) and export
    sygic-export

Save the file

Put the file under Sygic\Res\itinerary.

Open in Sygic

In sygic, you need to use the Favorites button in the top right. Your favorites list will always contain all the routes that are under the itinerary folder!

sygic-home sygic-favorites

57 Replies to “Loading routes in Sygic 14”

  1. Thank you for this post, but unfortunately ITN converter is unable to parse the link from google maps. When I paste it in the name textbox I get an error popup box with the message: Unknown file format

    1. Hello, It’s not just the url, you need to click the sprocket icon at the bottom and choose ‘Share or embed map’. Then you will get a popup with a link.

  2. It seemed to be a temporary error. Both links in the URL bar and the share or embed modal gave me an error, but I tried it again today and they both work fine now.

    Thank you again for this post.

  3. I did like you said, saved the file with nav13-14 itf extension in my dropbox map. This is synchronised with my androidphone and there I moved it with Totalcommander in the map sygic\res\itenary but I don’t see it in favorites. What is more … I also don’t see my other favorites which are present in my sygic !!!
    Do you know wath could be the issue?

    1. To be honest I do not know what is going wrong. If restarting the phone & updating Sygic doesn’t work, I would contact Sygic Support.

      1. Hi Elias,

        Thanks a lot for your works here.
        Do you know the reason that Sygic Support has not been working recently?
        Sorry for this, but I’m in trouble asking them a question, as I cannot create my planned routes with updated app.

    2. The same thing is happening with me, I tried the 3 export options for Sygic on ITN but none of them appears in my favorite list. Does someone knows what to do?

  4. I also tried to copy and paste a .gpx or .ITn or .ITF into the Sygic\Res\itinerary folder.
    But none of these appear in the favorites folder.

  5. after a restart all files in the iternary folder appear.
    Sygic attentions which files a wrong or in the incorrect version.
    The files which like to be correct causes sygic to crash.
    what goes wrong?

  6. Hi,

    Thanks for this article. I’ve been struggling with Sygic for some time now.
    My setup: Sygic 15.0.0 on IOs, Using Maps/G:Earth, Tyre and ITN Converter.

    I can create ITF files, expert them (v13&14) and place them in res/itinerary.
    Using the Sygic format YYMMDD_HHMMSS they don’t show up in Sygic, even after a restart (iPhone) it won’t show up.

    Create own route on Sygic, copy it from dropbox. This file can’t be opened by ITN Converter. Seems the file format is changed (again?).

    Does anyone have a idea how to create the richt file format for Sygic 15?

    1. I am facing the same issue. Actually I can open a saved route from my phone but putting a route on the phone just seems impossible (iOS 7 and sygic 15)

      Spent 3 hours creating a route on my phone that I already have as itn/gpx. They need to fix this if they want my money.

  7. I contacted sygic regarding this question; the response: “they are working hard on the posibillity to plan the route on pc and import the route in Sygic”

  8. Dear Elias
    I retrieve maps for Google and convert it through ITN and copy it to Sygic\Res\itinerary but these maps are not shown in favorites. You have any idea thanks

  9. Hi, I have Sygic 15.08. I have tried an older route for Sygic 14.3 and this works. When I load this route in ITN Converter and save this for Sygic 14 and put it in my Android version Sygic\Res\itinerary. Wihin Sygic Favorites I see the route but I cann’t load it for a route to navigate. What can I do so it works?

  10. I just tested Sygic 15.0.9 on Android Lollipop. Converted a GPX source file with ITN Converter as ITF version 14 format with arbitrary name. Placed it in folder Res\itinerary which was not visible in Windows File Explorer but only within Android. The route appeared with its file name within Favorites and could be used to calculate a route.
    Trying to delete a waypoint from that route resulted in an app crash.

    Route and file name handling are different for routes stored by Sygic itself. I created a route named TestRoute from within Sygic. It stored an ITF file with a name containing the current date and time (150417_195012.itf).

    Hope that helps.

  11. there is an other sygic folder where to put the itf files and it works for me 😉
    there is one sygic easy to acces and an other :
    /storage/extsdcard/android/data/com.sygic.aura/files/sygic/res/itinerary
    put your itf here and they will appear in the favorit tab

    1. Thank you Simon; This did the trick for me. I have an extensive California road trip coming up soon and I have pre-planned all my routes/stops on Google Maps and now I have them transferred to Sygic.

  12. Hi Elias,

    Thank you for posting this! I was used to the older version, and recently installed 15.1.5.
    I got it to work, but I encountered a bug (I think).

    I’ve placed the routes in the the directory and I was able to see the routes under favourites. But once I loaded one route, all routes were gone in Favourites. They were still in the directory, but they were not visible in the Favourites list. The list was entirely empty.

    After messing around with it, I think I found a workaround:
    1. Select a route from the favourites and let Sygic calculate a route.
    2. Go back to the favourites, now the list is empty, this is the bug.
    3. Go back to the map view, and then enter something in the “Search / Navigate to” field at the top. It doesn’t matter what you select, easiest is a city center.
    4. When the route to the “dummy” city is calculated, select navigate. You will eventually get back to the map view.
    5. Now touch the screen and hold it a little while (2 seconds or something like that) and then let go.
    6. At the bottem of the screen a row of buttons will appear. The one totally to the left will say something like “Cancel Route” (I’ve got the dutch version, so I am not sure).
    Press that button.
    7. Now go back to the favourites, your routes should be visible again.

    Another note: don’t delete routes directly in the directory, but delete them in the favourites list in Sygic.

    Greetings,
    Bruce

    1. Bruce – how do you delete a route from the Sygic favourite list? I can see how to move it up or down (press and hold the 3 horizontal bar icon and then move it) but can’t see how to delete it

      1. Press and hold the route, then a trashcan appears in the top left corner. Release and press the trashcan.
        (sorry for the late reply..)

    2. Hi Bruce, unfortunately I did a delete of old route file directly in the itenary folder. AS you can imagine, now I have three “invalid files” which I can’t delete. And unfortunately I found your comment even after looking in internet.

      Do you have any suggestion how to delete them finally (I want to avoid a re-installation because I don’t want to loose my product license

      Thanks in advance

      1. Try creating a file with the same name (or get the old route) and place it in the directory again. Then try to delete it from Sygic.

  13. Hi Elias

    Thanks. We did a 3000 km off the beaten track route in the Southern parts of South Africa over very many passes. Using our vw syncro. With our three dogs my wife and I.

    A lot of fun but it was a blind drive as I could not figure out how to use my phone’s GPS.

    Now I gave found synic but could not plot these off the radar places.

    After reading your post I am relieved and will share it in a blog post on tools to use for plotting such a route.

    Thanks and gave fun

    Johan

  14. It would be wonderful. Unfortunately, when pasted the link to the maps it doesn’t work at all. An errorr appears: unknown file format. Any hint?

  15. When you have a route active within the new Sygic all other routes are ‘hidden’.

    To delete the present route, tap on the ‘end’ point, and delete it with the small ‘cross’ that pops-up.

    All loaded routes will be visible again.

    I use Sygic with Tyre and ITN Converter, and it all works perfectly.
    Just remember to upload the routes to the SD card location for Sygic, not the location in the main storage!

  16. I put the itf file into myfiles/download folder but if I try to open their mobile says no application can perform this action? Have a samsung S2 android version 2.3.5.
    Did try all you mentioned here above but didn’t work for me.
    Can you tell m e what I am doing wrong.
    Thx.

  17. Elias,

    Is there any limitation on number of waypoints that Sygic can handle? I created a map with over 2000 waypoints and imported it to Sygic. Then I choose it from favourites and the app doesn’t work and turns off.
    Thanks

    1. Hi, the limit really depends on the hardware specifications of your device. For me, with a Galaxy S3 the limit was somewhere around 30 waypoints. I advice you to use multiple files :-).

  18. Theo,

    I can import several itf files simultaniously in Sygic 15 and they are shown in favourites. However the original names day01 up to day15 are renamed as Google maps 14 times and one is listed as the original day08.

    The question for me is, how can I get the original names shown in Sygic withour renaming them one by one in Sygic?

  19. Hi, I put two correctly formatted itf files in the correct folder, restarted the app, routes show up in app favourites… But tapping on a route freezes the app briefly and then it shuts down.
    Sygic 15.3.10, routes were GPX converted with that program in 14-itx.
    Someone knows what’s wrong?

  20. I FIGURED IT OUT! Woohoo!

    It’s pretty simple; The ‘how too example is completely wrong. (Sorry folks) It’s showing us to import the ‘itf’ file in the wrong folder…

    I was looking around my Samsung S5 Android ‘Device storage’ folders when I noticed the Sygic/Res/Itinary folder was empty after I’ve imported the route I’ve made with Google map.

    So follow my lead!

    Step 1 – Create the route you want with the Google map (or with any source you want) provided with the ITN software. -Forget trying converting web based maps via ITN. It doesn’t work.-

    Step 2 – Created this route with ITN and export it to match the GPS you use (in my case Sygic) to a file somewhere on your PC or cell phone.

    Step 3 – Last step. Make sure you have your itinary saved in ‘Device storage’ Sygic/Res/Itinary folder.

    That’s it. You should find the route you created into your favorites.

    Note that Sygic seems to distord the imported route so make sure you have several way points along your path in order to fix them more easily. Alwayss double your path before you start your drive.

    1. I tried iCloud, does not work. Then iTunes , does not work (neither iFunbox nor iTools)…… ?
      Finally I tried Dropbox, that works! Sygic connects to Apps/Sygic Allregions/res/itinerary, where you place your ITF files.
      Within a few seconds you see them in Favorites.

      1. Hey Peter,

        could you explain a little more specific how to get the routes into Sygic?

        My Setup is MacBook, iPhone 5s and sygic 16.
        Thats how far I am: i already converted my gpx file into itf files. Also i have Dropbox installed on my MacBook and iPhone.

        Now: Where to place them and how to get there? Especially i dont know how to get in this folderstructure (where can i find Apps/Sygic…etc ?)

  21. Hi Elias,

    Thanks a lot for your works here.
    Do you know the reason that Sygic Support has not been working recently?
    Sorry for this, but I’m in trouble asking them a question, as I cannot create my planned routes with updated app.

    1. Mind you. I’ve simply copy pasted my solution. There is no support whatsoever from both ITN and Sygic.

      It’s pretty simple; The ‘how too example is completely wrong. It’s showing us to import the ‘itf’ file in the wrong folder…

      Just follow these steps.

      Step 1 – Create the route you want with the Google map provided with the ITN software. -Forget trying converting web based maps via ITN. It doesn’t work.-

      Step 2 – Created this route with ITN and export it to match the GPS you use (in my case Sygic) to a file somewhere on your PC or cell phone.

      Step 3 – Last step. Make sure you have your itinary saved in ‘Device storage’ Sygic/Res/Itinary folder.

      That’s it. You should find the route you created into your favorites.

      Note that Sygic distord the imported route so make sure you have several way points along your path in order to fix them more easily. Always double check your path before you start your drive.

      1. Hello Samy,

        I tried all this (old and new solutions), but the route is never shown in Sygic.
        I have a Samsung Galaxy S5 running Android 5.0 and the official paid version of Sygic version 15.6.6.
        Even when I make directly the route on the phone and save it as a favourite, I cannot find it anywhere. Any idea, please?
        Regards,
        Philippe

      2. Hi I do not have that folder but I do have Computer\HTC 10\Samsung SD card\Android\data\com.sygic.aura\files\Sygic\Res\itinerary.
        itf file appears on sygic in favourites thenSygic falls over. Any ideas folks.

  22. Hello,

    Do you know to import itf files into windows phone ?
    I am not able to see the folder Sygic/Res/Itinerary on my windows explorer.

    Thanks in advance

  23. Hi All,
    Just found the solution…. to see the imported files into the phone:
    Just cancel the current Sygic navigation (down scrolling button “delete navigation” then you will your files appear in the favorites…

  24. I just wanted to add: I recently moved the sygic files to the SD card. Then the folder for the route files are in a different location.
    You’ll have to place them here:

    SD-card\Android\data\com.sygic.aura\files\Sygic\Res\itinerary

  25. It seems the path was changed once more. Had to put it in:

    \Android\data\com.sygic.aura\files\Res\itinerary

    (using Sygic 16.4)

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